Risebound · Industries · Healthcare practice groupsFor multi-location dental, vet, derm, optometry, PT

More time at the chair.
Less time on operations.

Custom software and AI for healthcare practice groups. Recall and treatment plans that close, claims rework that stops, multi-location scheduling that holds up. HIPAA-aware by design.

Where chair-hours leak

The leaks practice owners feel every week.

These show up across dental, vet, dermatology, optometry, and PT. The clinical workflows differ; the operational drag is the same.

Open paper appointment book with handwritten reschedules and crossed-out names in dim light

Clinician hours on admin

The doctor is the highest-revenue minute. Every hour spent on charting, billing, or scheduling is revenue not earned.

Recall that does not recall

Patients due for a hygiene visit, a wellness check, a refraction recheck quietly stop coming. Nobody catches it until the chair sits empty.

Treatment plans that drift

A patient leaves with a $4,800 plan and never books the next phase. Without follow-through, accepted revenue becomes lost revenue.

Insurance claims rework

First-pass denials, missing attachments, reconciliation mismatches. The billing team works the cycle twice instead of once.

Multi-location Tetris

Hygienists and associates rotating across clinics, with patient demand that does not respect the schedule grid you built in October.

Patient communication overload

Confirmations, reminders, post-visit instructions, billing questions. The front desk is on the phone instead of greeting the next patient.

What we build for practice groups

The operating layer between your PMS and your patients.

We do not replace Dentrix, Eaglesoft, or your EHR. We build the layer above the system of record that closes the loop on recall, treatment plans, claims, and patient communication, HIPAA-aware by design.

Brass stethoscope resting on a closed ivory leather portfolio in warm window light

PMS-integrated recall pipeline

An automated recall workflow that reads your PMS, talks to patients on their preferred channel, and lands them on the schedule.

  • Reads patient status and last visit straight from the PMS
  • Two-way SMS, voice, and email with brand guardrails
  • Writes the booked appointment back into the PMS

Treatment plan follow-through agent

An agent that knows what the patient agreed to and follows up until the next phase is booked or formally declined.

  • Tracks the dollar value of pending care per patient
  • Personalized outreach in the patient’s preferred language
  • Escalates to the case coordinator on the right cue

Claims first-pass review

An AI pass that catches missing attachments, narrative gaps, and code mismatches before the claim goes out the door.

  • Reduces first-pass denial rate
  • Generates the narrative when the carrier requires one
  • Audit trail per claim for the billing supervisor

Multi-location scheduling

A scheduling layer that respects clinician rotation, room capacity, and procedure mix across every clinic in the group.

  • Optimizes around hygiene capacity per location
  • Surfaces no-show risk before the day starts
  • Move recommendations the front desk can accept in one tap

Patient communication, on-brand

Confirmation, reminder, follow-up, and FAQ handling across SMS, voice, and email, with HIPAA-aware guardrails.

  • Patient-first tone, your group’s voice
  • Automatic hand-off when the message is clinical
  • PHI handling reviewed against your BAA

No-show prediction

A predictive layer that surfaces the appointments most likely to no-show tomorrow, so the front desk can intervene the night before.

  • Trained on your group’s patient history
  • Suggests confirmation tactics that work for the patient
  • Tracks intervention outcomes to keep getting smarter
KPIs we move

Chair hours back. Cash cycle shorter.

Chair-hour utilization per clinician
Recall conversion rate
Treatment plan acceptance and completion
Claim first-pass acceptance rate
Days in accounts receivable
No-show rate by location
Front desk minutes on the phone per day
Patient retention and reactivation

Your ranges depend on starting baseline. The free assessment returns a range tied to your operation.

Stack we plug into

Coexists with your PMS and EHR.

Migrating off Dentrix, Eaglesoft, AdvancedMD, or your EHR is not the win we sell. Filling the gap between them and the patient is.

Dental PMS

  • Dentrix
  • Eaglesoft
  • Open Dental
  • Curve Hero
  • Carestack

Medical and veterinary

  • AdvancedMD
  • Athenahealth
  • eClinicalWorks
  • AVImark
  • Cornerstone
  • ezyVet

Patient engagement

  • RevenueWell
  • Solutionreach
  • Weave
  • Lighthouse 360
Trust, security, compliance

HIPAA-aware by design.

Patient data is the first design constraint. Every system we build for a practice group is built so PHI stays where it belongs and the compliance officer can sleep.

BAA-ready by default

We sign a Business Associate Agreement before any production PHI moves. The architecture assumes it from day one.

PHI stays in-tenant

No PHI leaves your tenant for model training. Vendor configurations enforce this contractually and technically.

Encryption at rest and in transit

Modern encryption standards across the stack. Storage in US regions, configurable for stricter residency requirements.

Audit trails per record

Every read, write, and AI call against a patient record is logged with the staff identity, queryable for compliance review.

Investment

Build the system once. Operate it monthly, voluntarily.

The build is one-time engagement scope. The monthly operations subscription is renewed every month by you. Both are scoped after the prototype, paid only once you sign.

Build · one-time
$48kto$185k

Scoped engagement to design, build, and ship the systems into your tenant. Final number set after the prototype reveal, never before.

Operate · monthly
$4kto$9k/ month

Hosting in your cloud, integration maintenance, model upgrades, monitoring, iteration, support. Voluntary monthly. Cancel anytime, system keeps running.

Ranges are sector-typical. Final scope is decided with you after the prototype, against the specific systems we ship for your operation.

Built for Healthcare practice groups

See your operation solved, in a working prototype.

Book a 20-minute discovery. We listen to your operation, then build a working prototype custom to your problem. You decide to engage only after seeing it work.

Build $48k to $185k·Operate $4k to $9k / month·Prototype is free
For operators who decide on results

Tell us the bottleneck.
We build the prototype.

Book a 20-minute discovery call. We listen to your operation, then build a working prototype custom to your problem. You decide whether to engage only after seeing it work. The prototype is free.

Prototype is free·No long-term contracts