Risebound · Industries · Med spas and aesthetic clinicsFor physician, NP, and RN-owned aesthetic practices

Every missed lead is $500 to $3,000
walking out the door.

Custom software and AI for med spas. Lead response in seconds. No-show recovery that pays its own subscription. Consult-to-treatment conversion that lifts. HIPAA-aware without the EHR weight.

Where med spa revenue leaks

The leaks every owner sees in the weekly P&L.

Marketing spend is high, lead volume is fine, the close is where the money walks out. The patterns repeat across injectables, body, skin, and laser practices.

Three amber apothecary bottles tipped at angles on Carrara marble in dim spa light

Lead response in hours, not seconds

Meta and TikTok leads expect a reply in 5 minutes. Yours waits 4-12 hours. The lead has booked with a competitor by then.

No-show bleeding

Treatment no-shows cost $500-$3,000 each, and your standby fills the slot 30% of the time. The other 70% is dead time on the treatment chair.

Consult-to-treatment gap

Patients book the consult, hear the plan, leave to "think about it," and a third never book the treatment. The follow-up cadence is somebody's memory.

DMs as a sales channel

Instagram DMs are your top intake channel. The injector cannot reply during procedures. Hot leads cool by the time the front desk catches up.

Membership program churn

Members miss a redemption window, you do not catch it, they feel like they paid for nothing, they cancel. The save is a 5-minute outreach you never made.

Provider hours on admin

The injector is the revenue engine. Every minute on charting, follow-up, or DMs is a minute not on a treatment that bills $400-$2,500.

What we build for med spas

The operating layer between your bookings and your billable hour.

We do not replace Zenoti, Aesthetic Record, or Boulevard. We build the layer above them that catches every lead, recovers every no-show, and frees the provider.

Three amber apothecary bottles aligned precisely on Carrara marble in warm spa light

Lead response agent

An AI agent that replies to Meta, TikTok, and form leads in under 60 seconds, qualifies the prospect, and books the consult straight into your booking system.

  • Sub-minute first response, 24/7
  • Brand-safe tone you approve before launch
  • Hand-off to a human when judgment is needed

No-show recovery system

When someone no-shows, the agent reaches them immediately, offers rebook, and triggers standby outreach in parallel. The slot fills before the next class.

  • Standby list ranked by readiness
  • Service charge collection on chronic no-shows
  • Patterns surfaced so you can act on them

Treatment-plan follow-through

Patient leaves the consult with a plan; the agent follows up at the right cadence, answers FAQs, and books the treatment when they say yes.

  • Personalized to the plan they agreed to
  • Bilingual EN/ES delivery by default
  • Provider sees only the cases that need them

Instagram DM autopilot

An agent inside your Instagram inbox that qualifies, schedules consults, and answers price-and-prep FAQs without losing the brand voice.

  • Hot-lead alert to provider in real time
  • After-hours coverage so leads never cool
  • Meta-compliant message templates

Membership intelligence

A model that flags members about to churn, surfaces unused benefits, and triggers a save-call outreach the front desk closes in 5 minutes.

  • Redemption windows surfaced before they expire
  • Save-call queue ranked by save likelihood
  • Lifecycle value tracked per cohort

Provider weekly snapshot

Revenue per chair hour, treatment mix, no-show recovery, membership retention, lead-to-consult, consult-to-treatment, on one phone screen.

  • Mobile-first, the owner reads it Monday morning
  • Drill into the leakiest funnel stage
  • Provider-by-provider comparison
KPIs we move

Faster leads. Filled chairs. Closed plans.

Lead-to-first-response time (target: under 60 seconds)
Lead-to-consult booking rate
No-show rate and dollar value recovered
Consult-to-treatment conversion rate
Membership retention and reactivation
Revenue per chair hour by provider
Instagram DM-to-consult conversion
Owner hours per week on lead and member ops

Your ranges depend on starting baseline. The free assessment returns a range tied to your operation.

Stack we plug into

Coexists with your booking platform.

Zenoti, Aesthetic Record, Boulevard, and Mindbody stay where they are. We build the layer that catches the lead, fills the slot, and closes the plan.

Booking and clinical

  • Zenoti
  • Aesthetic Record
  • Boulevard
  • Mindbody
  • PatientNow
  • Modmed

Comms and marketing

  • Twilio
  • Klaviyo
  • ManyChat
  • Postscript
  • Instagram
  • WhatsApp Business

Payments and CRM

  • Stripe
  • Square
  • HubSpot
  • GoHighLevel
Trust and HIPAA posture

HIPAA-aware without the EHR weight.

Med spas live in the HIPAA-touching zone without being a full EHR shop. We design every build so PHI stays in your tenant, the BAA is signed, and your compliance officer can sleep.

BAA-ready

We sign a Business Associate Agreement before any production PHI moves. Standard template available for legal review pre-engagement.

PHI stays in-tenant

No PHI leaves your tenant for model training. Vendor configurations enforce this contractually and technically.

HIPAA-eligible cloud

Built on AWS HIPAA-eligible services and equivalent. Storage and processing in US regions, configurable for stricter residency.

Audit trails per record

Every read, write, and AI call against a patient record is logged with the staff identity, queryable for compliance review.

Investment

Build the system once. Operate it monthly, voluntarily.

The build is one-time engagement scope. The monthly operations subscription is renewed every month by you. Both are scoped after the prototype, paid only once you sign.

Build · one-time
$22kto$48k

Scoped engagement to design, build, and ship the systems into your tenant. Final number set after the prototype reveal, never before.

Operate · monthly
$2kto$4k/ month

Hosting in your cloud, integration maintenance, model upgrades, monitoring, iteration, support. Voluntary monthly. Cancel anytime, system keeps running.

Ranges are sector-typical. Final scope is decided with you after the prototype, against the specific systems we ship for your operation.

Built for Med spas and aesthetic clinics

See your operation solved, in a working prototype.

Book a 20-minute discovery. We listen to your operation, then build a working prototype custom to your problem. You decide to engage only after seeing it work.

Build $22k to $48k·Operate $2k to $4k / month·Prototype is free
For operators who decide on results

Tell us the bottleneck.
We build the prototype.

Book a 20-minute discovery call. We listen to your operation, then build a working prototype custom to your problem. You decide whether to engage only after seeing it work. The prototype is free.

Prototype is free·No long-term contracts